WINAM Các câu hỏi thường gặp
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Established year? 2013
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What are your Services and products?
Fountain, Water Park
Playground Equipment
Outdoor Equipment
EPDM Flooring (Ethylene Propylene Diene Monomer) -
Is your product has a good quality?
YES. Our products have a very good quality and originality.
We offer 2 classes of products;
Middle class: Made in Malaysia and China (Brand name is WINAM) 2 years warranty
High/Deluxe class: Made in USA, UK, Sweden, Germany, Canada (Brand name is CERIA) 25 years warranty -
How many projects do you build each year?
More than 150 projects
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What are your recent projects?
Vinhomes Central Park
KENTON NODE
Vivo City
Oakwood Apartments
(Kindly check our website: www.winamgroup.net for our finished projects) -
What are the payment methods do you accept?
30% advance
40% goods arrive at the site
30% acceptance and handover
(We have Confirmation letter 5% guarantee from the bank) -
What mode of currency do you accept?
In Vietnam (VND)
Outside Vietnam (USD) -
How long is the Installation period? Days? Months?
Depends on big or small projects (From 1 month - 6 months)
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Do you also repair and do the maintenance? YES
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What is the number to contact for the maintenance and repair?
Contact No: +84 28 66 89 8888
Email address: claim@winamgroup.net
Website: https://www.winamgroup.net/about-winam/WINAM-Warranty-policy.html -
Do you charge for repair and maintenance?
No if within the warranty period
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Can we choose our own design?
Yes, we can do your own choice of design.
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Can we choose our own material?NO
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Do you give discounts for repeat customers? YES
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What if I’m not satisfied with your project, can I do the refund?
Yes, you can make a refund provided you cancel the project before Installation.
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Can we franchise on your company? If Yes, how much?
Yes. 10,000 USD per year
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Do you accept projects out of Vietnam?
Yes. We carry out projects around the globe
